On February 24, 2009, China eighth “Hotels of high potential manpower development programme” training in Shanghai Sheraton Hotel began in the Pacific. 26th point network journalists to the scene for a tracking shot, and about China HR Director Michael Pross at Starwood do interviews.
Michael Pross, Chinese name simabokang, a graduate of Australia bond University Bachelor of business studies. Serving Singapore Asia-Pacific Group Director of human resources in China and Taiwan wow gold eu area of the hotel. Before that, he worked in the St.Regis Hotel Shanghai, Shen Yangli Sheraton Grand Hotel, Kunming Westin hotel, Sheraton Hotel in Wuxi, Suzhou Sheraton Hotel, Sheraton Hotel, Nanjing served as Director of human resources.
[Interview with record]
1, the Starwood group training is very perfect sound, the “hotel of high potential manpower development programme” training wow account has been conducted to the eighth issue, what wowgold is the purpose of this training?
Michael: this high-potential program training is to train future leaders of the House, in fact, the plan is to train people in different levels, such as our General Manager buy wow gold of the future can do candidate, future members of the Executive Committee, the Sheraton is the training of future members of the Executive Committee. They currently is the Manager of the hotel, but has the potential to be in the future become members of the Executive Committee. And there is also an important reason for this is the future of housing in China’s development is very fast, we have a lot of new hotels, we cultivate the future instant gold members wow game of the Executive Committee but also to the back of the talent pool.
2, the “high-potential talent development plan of the hotel” train is a more high-end training, what kind of standards you are choosing to participate in the training of personnel?
Michael: we choose the standard service life of one wow power of them is in da House, the second is their performance for the calendar year, third, we will, through a telephone interview, so our candidates through our advanced, said General Manager, and so on, for example, phone interviews, final wow level candidates. In fact, his initial screening are in hotels where they are located, because of their loyalty to the hotel and housing, as well as their excellent performance, be recommended by the hotel to our headquarters, and then do next screening.
3, comparing the previous issues of training, in terms of training content would change? Tested after training, the assessment standards and the form is how?
Michael: for “high potential Hotel talent development plan” training, we retained has he itself of content, he original first is two days of a training project, but in this Foundation Shang we do has some adjustment, such as said we for new joined this training plan of people, in this two days of training zhiqian will has also of two days training, he of name is we Hei up housing of leadership force College which of a training courses “successfully to transformation for Administrative Committee members”. After the end of two days, they will participate in the mentor program training day, tutorial together with all the next day, the total is four days. After six months, will do a half-year gold guide of assessment, half-yearly assessment of the time they will also attend two days of “seven highly effective habits” of training, and after 12 months, we will also do an evaluation time of this evaluation, they participate in the review and sum up half a day, will also attend a day of training MBTI personality test. Training course this week, just a year, half year and the beginning of the end of the review, but the central part of the training itself was a year in the mutual relationship between tutors and students to maintain a year, then all the tutors are extremely experienced from up to House some of the General Manager and our colleagues in headquarters
4, by 2010, the House Hotel Hotel Group in China will reach 80 or more, then personnel recruitment will certainly be very large, you will rely solely on your fast wow gold own recruitment website, still and other recruitment websites of cooperation?
Michael: make gold for recruitment, and certainly not limited to one way or a website, so we will, through different channels of recruitment, including we will return to the House of his former colleagues or cheap wow gold school graduates, or is the use of the website, a variety of channels.
5 all hotels, Starwood hotel group in China, middle management personnel, what is the proportion of domestic and foreign, you will pay more attention to the cultivation of talents localization of the Hotel do?
Michael: first as Hei up best gold housing will has a very clear of direction, is buy cheap wow gold we to training local of of management talent, so in we Hei up housing currently each hotel of Qian ten management layer among, we of foreign personnel accounted for to of average proportion is 33%, some hotel may only General Manager a a people is foreign personnel, that course in some large city, Shanghai, and Beijing, and Shenzhen these words, foreign personnel may relative to more some, such local of personnel world of warcraft will has more of learning opportunities. wow guide We also have a strategy that is normally, we start at a newly opened hotel part of the team of foreign personnel will be more, because they can help our established standards, system services, and then slowly by our local staff to wow gold take over.
6, for many hotels, and middle management are lacking and many competitors in recruiting experienced talent, housing the cultivation of middle-level managers and above and what policies, to control staff wastage rate?
Michael: wow gold us there is a method like this week’s high-potential talent, all so far in this training program, the staff of their flow rates are very low, so this is a very good way. Course regardless of is from we China warcraft area headquarters or each hotel of words we also has many series supporting of training project to as possible to reduce personnel of loss rate and improve they of loyalty of, especially we very focus on created is good of work environment and enterprise cheap gold culture, so cheapest wow gold we through Hei up housing care, through created world first-class brand, all these training project,free gold for we of staff created very good of work environment, such also will improve they of loyalty of. There is also an advantage that is buy gold up to